Sometimes I get the error “Can’t Open Enterprise Logging File” what causes this and how do I fix it?
Files in the logging directory are created as needed and are of the form logging_0.txt - logging_19.txt. If the logging files are “physically” on UNIX but there are “Windows” clients these files can be made with user-dependant permissions depending on the NFS package being used. As noted in the ClearTrigger documentation (section entitled “Region Logging Personality”) it is helpful to pre-create these empty files and set their permissions so they are consistently set to 666 (rw-rw-rw).
Once this is done all users will be able to write to these files.
EX. #1
An example of a logging directory that will occasionally cause this error is below:
drwxrwxrwx 2 clearadm develop 512 Dec 13 16:30 .
drwxrwxr-x 8 clearadm cm 1024 Dec 16 11:06 ..
-rw-rw-rw- 1 joel develop 3881 Dec 17 14:02 logging_0.txt
-rw-rw-rw- 1 darreng develop 3849 Dec 17 14:02 logging_1.txt
-rw-rw-rw- 1 clearadm develop 4066 Dec 17 14:05 logging_10.txt
-rwxrwxr-x 1 rrojas develop 3410 Dec 17 13:47 logging_11.txt
-rw-rw-rw- 1 joel develop 3803 Dec 17 14:01 logging_12.txt
-rw-rw-rw- 1 joel develop 3452 Dec 17 14:05 logging_13.txt
-rw-rw-rw- 1 slewand develop 4338 Dec 17 13:56 logging_14.txt
-rw-rw-rw- 1 clearadm develop 3414 Dec 17 14:05 logging_15.txt
-rw-rw-rw- 1 slewand develop 4068 Dec 17 13:57 logging_16.txt
-rw-rw-rw- 1 joel develop 4088 Dec 17 14:02 logging_17.txt
-rw-rw-rw- 1 afinnell develop 3484 Dec 17 14:01 logging_18.txt
-rw-rw-rw- 1 joel develop 3762 Dec 17 14:02 logging_19.txt
-rw-rw-rw- 1 joel develop 3647 Dec 17 13:47 logging_2.txt
-rw-rw-rw- 1 joel develop 3856 Dec 17 14:04 logging_3.txt
-rw-rw-rw- 1 clearadm develop 3659 Dec 17 14:02 logging_4.txt
-rw-rw-rw- 1 slewand develop 4058 Dec 17 13:47 logging_5.txt
-rw-rw-rw- 1 slewand develop 3357 Dec 17 13:52 logging_6.txt
-rwxrwxr-x 1 hdivoux develop 4498 Dec 17 14:01 logging_7.txt
-rw-rw-rw- 1 clearadm develop 3881 Dec 17 13:58 logging_8.txt
-rw-rw-rw- 1 afinnell develop 3707 Dec 17 13:44 logging_9.txt
EX. #2
An example of a logging directory that will NOT cause this error is below:
drwxrwxrwx 2 clearadm develop 512 Dec 13 16:30 .
drwxrwxr-x 8 clearadm cm 1024 Dec 16 11:06 ..
-rw-rw-rw- 1 joel develop 3881 Dec 17 14:02 logging_0.txt
-rw-rw-rw- 1 darreng develop 3849 Dec 17 14:02 logging_1.txt
-rw-rw-rw- 1 clearadm develop 4066 Dec 17 14:05 logging_10.txt
-rw-rw-rw- 1 rrojas develop 3410 Dec 17 13:47 logging_11.txt
-rw-rw-rw- 1 joel develop 3803 Dec 17 14:01 logging_12.txt
-rw-rw-rw- 1 joel develop 3452 Dec 17 14:05 logging_13.txt
-rw-rw-rw- 1 slewand develop 4338 Dec 17 13:56 logging_14.txt
-rw-rw-rw- 1 clearadm develop 3414 Dec 17 14:05 logging_15.txt
-rw-rw-rw- 1 slewand develop 4068 Dec 17 13:57 logging_16.txt
-rw-rw-rw- 1 joel develop 4088 Dec 17 14:02 logging_17.txt
-rw-rw-rw- 1 afinnell develop 3484 Dec 17 14:01 logging_18.txt
-rw-rw-rw- 1 joel develop 3762 Dec 17 14:02 logging_19.txt
-rw-rw-rw- 1 joel develop 3647 Dec 17 13:47 logging_2.txt
-rw-rw-rw- 1 joel develop 3856 Dec 17 14:04 logging_3.txt
-rw-rw-rw- 1 clearadm develop 3659 Dec 17 14:02 logging_4.txt
-rw-rw-rw- 1 slewand develop 4058 Dec 17 13:47 logging_5.txt
-rw-rw-rw- 1 slewand develop 3357 Dec 17 13:52 logging_6.txt
-rw-rw-rw- 1 hdivoux develop 4498 Dec 17 14:01 logging_7.txt
-rw-rw-rw- 1 clearadm develop 3881 Dec 17 13:58 logging_8.txt
-rw-rw-rw- 1 afinnell develop 3707 Dec 17 13:44 logging_9.txt